Refund policy
At [theindistore.in], we want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.
Returns
You may request a return within of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it
- The item must be in its original packaging
- Proof of purchase (order confirmation or receipt) is required
Return Timeframe
- Return requests must be submitted within of delivery
- Once approved, the item must be shipped back
Returns requested after this period may not be accepted.
Refunds
Once we receive and inspect your returned item:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
Please note:
- Shipping fees (if any) are non-refundable
- It may take additional time for your bank or payment provider to process the refund
Exchanges
We offer exchanges for items that are:
- Defective
- Damaged
- Incorrect
Damaged or Defective Items
If your order arrives damaged or defective:
- Please contact us within of receiving the item
- Include clear photos/videos of the issue
We will arrange a replacement or full refund at no additional cost to you.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Gift cards
- Personal care items (for hygiene reasons)
- Customized or personalized products
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect
- We recommend using a trackable shipping service, as we are not responsible for lost returns
Contact Us
If you have any questions about returns or refunds, feel free to contact us: